True North Leaders Academy Privacy Policy
Privacy Policy
True North Leaders Academy
Effective Date: Jan 27, 2026
True North Leaders Academy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you access our courses, website, and student community.
By using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information when you enroll in a course, join our student community, or interact with our website:
Personal Information
Name
Email address
Billing information (processed securely through third-party payment providers such as Stripe)
Country and/or location data (for tax and compliance purposes)
Usage Information
Course progress and activity within our learning platform
Community participation (posts, comments, messages)
Device and browser information
General analytics about how you use our website and content
2. How We Use Your Information
We use your information to:
Provide access to your purchased courses and materials
Communicate important updates about your enrollment or account
Improve course content, platform experience, and student support
Respond to your questions or support requests
Ensure payment processing and fraud protection
Maintain a safe and respectful student community
Comply with legal and tax obligations
We do not sell your personal information to third parties.
3. Payment Information
All payments are processed through secure third-party providers (such as Stripe). We do not store your full credit card details on our servers. Payment providers may collect and process your billing information according to their own privacy policies.
4. Student Community & Course Participation
If you participate in our student community, discussion boards, or group spaces:
Your name and content you post may be visible to other enrolled members
You are responsible for the information you choose to share publicly within the community
We reserve the right to remove content that violates community standards or terms of use
5. How We Protect Your Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Email Communications
When you enroll in our courses, you may receive emails related to:
Course access and updates
Student support
Educational content related to leadership development
You may unsubscribe from non-essential marketing emails at any time using the unsubscribe link provided in those messages.
7. Third-Party Tools
We may use third-party services to operate our business, including:
Payment processors (e.g., Stripe)
Course hosting platforms
Email service providers
Analytics tools
These providers only receive the information necessary to perform their services and are expected to maintain appropriate privacy and security standards.
8. Your Rights
Depending on your location, you may have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal and contractual obligations)
To make a request, contact us using the information below.
9. Data Retention
We retain your information for as long as necessary to:
Provide course access
Maintain your account
Comply with legal, tax, and recordkeeping obligations
10. Children’s Privacy
Our courses and community are intended for adults and professionals. We do not knowingly collect personal information from individuals under the age of 13.
11. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
True North Leaders Academy
Email: [Insert Contact Email]
Website: [Insert Website URL]
If you’d like, next I can create:
✅ Terms & Conditions
✅ Community Guidelines
✅ Refund Policy language that matches this